Gaming is about fun, not just winning. Luck7 wants you to play within your limits, spend time with loved ones, and keep gaming as entertainment — not a burden.
Responsible Gaming means treating gaming purely as entertainment — not as a source of income or a way to solve problems. On Luck7, playing responsibly means setting your own budget, sticking to time limits, and staying aware of how you feel.
We understand that gaming can sometimes get out of hand. That's why Luck7 provides a range of self-control tools so you can easily set your own limits. Using these tools is not a sign of weakness — it's the mark of a smart, mature gamer.
Every player matters at Luck7. Your wellbeing and your family's happiness mean more to us than any profit.
Gaming is never a livelihood. It's purely for fun — just like watching a film or reading a book.
Only budget what you can afford to lose without it affecting your life. Not a penny more.
Decide how long you'll play before you start. Set a timer and stop when it goes off.
Chasing losses with more bets is a serious warning sign. Break the habit before it breaks you.
If you need help, reach out to Luck7 Support or someone you trust. It takes real courage to ask.
Stay in Control — Luck7 Gives You These Powerful Tools
Set your own daily, weekly, or monthly deposit cap. Increasing this limit requires 7 days' notice — changes cannot be made instantly.
Set a limit on how long you play in one session. Once the time is up, Luck7 will automatically log you out.
Once your losses reach a set amount, gameplay will stop automatically. This keeps you protected from further financial harm.
Need a few days' break? Temporarily suspend your account for anywhere from 24 hours to 6 weeks.
If gaming feels like it's getting out of control, you can self-exclude your account for anywhere between 6 months and 5 years.
Review your gaming patterns — how much time, how much money, which games. Awareness is the first step toward responsible play.
Gaming addiction builds gradually. If you notice the signs below, it may be time to take a break or seek help.
Spending household or emergency funds on gaming.
Chasing losses by placing more bets.
Spending less time with family and friends because of gaming.
Feeling restless, irritable, or anxious when not gaming.
Hiding your gaming activity from family or friends.
Constant thoughts about gaming have started affecting your focus at work or studies.
Answer the questions below honestly. They'll help you understand how much of an impact gaming is having on your life.
If you answered "Yes" to 3 or more questions, please reach out to Luck7 Support.
1. Did you spend more on gaming than you budgeted for last month?
2. Have you placed more bets trying to win back money you've lost?
3. Do you feel restless or irritable when you're unable to game?
4. Have family or friends expressed concern about your gaming?
5. Are you unable to control how much time or money you spend on gaming?
Set your own gaming limits in just a few simple steps
Log in to your Luck7 account and click the profile icon in the top right corner.
Go to "Account Settings" and look for the "Responsible Gaming" option.
Set whichever limit suits you — Deposit Limit, Loss Limit, Session Time, or Cooling-Off.
Confirm your consent in the confirmation prompt to activate the limit. Changes will take effect immediately.
Keep in mind: Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period after the request. This is intentional — it's there to protect you.
Answers to the questions we hear most often.
Asking for help is a sign of strength. Don't fight it alone — talk to us.
Chat with our team directly via live chat on the Luck7 platform. Available 24/7.
Chat With UsEmail us confidentially for support. We'll respond within 24 hours.
support@luck7.imTo temporarily or permanently close your account right now, enable self-exclusion from your Settings.
Go to Settings